Privacy Policy
Last Updated: August 17, 2026
This Privacy Policy explains how information may be collected, used, stored, shared and protected when you visit this website, submit a vending machine inquiry, request a quotation or otherwise communicate with us. It also explains the choices and privacy rights that may be available to you under applicable law.
1. Scope of This Privacy Policy
This Privacy Policy applies to information handled through this website and through communications initiated through the website. It is intended primarily for business customers, vending machine operators, distributors, retailers, project buyers and other visitors interested in our products or services.
By browsing the website or submitting information through an inquiry or contact channel, information may be processed as described below. This policy does not automatically apply to independent third-party websites or services that may be linked from this website.
2. Information We Collect
The information we receive depends on how you use the website and what you choose to provide when contacting us.
Information You Provide Directly
When you submit a product inquiry, request a quotation or contact us, you may choose to provide information such as:
- Your name
- Email address
- Phone number
- Company or organization name
- Country or region
- Products or vending machine types you are interested in
- Requested quantity
- Customization or project requirements
- Shipping destination
- Information included in your message or other communications
Information That May Be Collected Automatically
When you visit the website, certain technical or usage information may be generated automatically by the website, hosting environment, server logs or enabled website technologies. Depending on the website configuration, this may include:
- IP address
- Browser type
- Device type
- Operating system
- Referring page or source
- Pages visited
- Date and time of access
- General website interaction or technical log data
3. How We Use Your Information
We may use information collected through the website for legitimate business, operational and legal purposes related to your interaction with us.
Respond to Inquiries
To respond when you ask about vending machines, configurations, availability or other product-related matters.
Prepare Quotations
To understand your quantity, destination and project requirements so we can communicate appropriate quotation information.
Discuss Configuration
To discuss machine configurations or customization requirements relevant to your project.
Manage Orders
To communicate about orders, production, shipping, delivery and related business matters where applicable.
Provide Support
To communicate regarding technical questions, product operation or after-sales matters.
Operate the Website
To maintain website functionality, understand technical performance and improve the visitor experience.
Protect Security
To detect, investigate or prevent misuse, technical problems, fraud or security incidents.
Meet Legal Obligations
To maintain appropriate records and comply with applicable legal, regulatory or governmental requirements.
4. Cookies and Similar Technologies
Cookies are small data files that a website may place or access on your device to support website functionality, remember certain settings or understand how the website is used.
How Cookies May Be Used
- To support essential website functionality
- To maintain website security and technical performance
- To remember certain visitor preferences where applicable
- To understand website traffic or interaction patterns where analytics or similar technologies are enabled
We do not identify a specific analytics, advertising or tracking provider in this policy unless such a service is actually enabled and applicable to the website.
Most browsers allow you to block, delete or manage cookies through browser settings. Disabling certain cookies may affect the availability or performance of some website functions.
5. How We Share Information
Information may be shared only when reasonably necessary to operate the website, respond to your request, fulfill a business transaction, protect legitimate interests or comply with applicable law.
| Possible Recipient | Purpose |
|---|---|
| Website Hosting or IT Providers | To host, maintain, secure or support website infrastructure where such providers are used. |
| Logistics or Shipping Providers | To arrange or support shipping and delivery when necessary for an order. |
| Transaction Service Providers | Where applicable and necessary to support a transaction requested by the customer. |
| Professional Advisers | Where reasonably necessary for legal, accounting, compliance or other professional advice. |
| Government or Legal Authorities | Where disclosure is required by applicable law, legal process or a valid governmental request. |
We do not describe personal information as being sold to advertisers unless such a practice actually occurs and is disclosed as required by applicable law.
6. International Visitors and Data Transfers
Our website may be accessed by business customers and visitors from different countries and regions. If you contact us from outside the country where our website systems, service providers or business operations are located, your information may be processed or transferred across national borders where necessary to respond to your inquiry or support a business transaction.
Privacy and data protection laws vary between jurisdictions. Where applicable, we take reasonable steps appropriate to the circumstances when handling personal information across borders, but this policy does not represent a guarantee that every transfer is governed by identical legal requirements in every country.
7. Data Security
We use reasonable administrative, technical and organizational measures intended to protect information handled through the website against unauthorized access, misuse, loss, alteration or disclosure, taking into account the nature of the information and the circumstances in which it is processed.
Security Notice: No website, electronic transmission method or data storage system can be guaranteed to be completely secure. We therefore do not make an absolute guarantee against every possible security incident.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required or permitted by applicable law.
Retention may depend on factors such as:
- The time needed to respond to a product inquiry or quotation request
- The duration of an active customer or business relationship
- Order, shipping, warranty or after-sales requirements
- Business recordkeeping requirements
- The need to resolve disputes or establish, exercise or defend legal claims
- Applicable legal, tax, accounting or regulatory obligations
Because retention requirements may vary depending on the information and purpose, this policy does not state an arbitrary fixed retention period where none has been established.
9. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information. These rights are not necessarily identical in every jurisdiction.
We may need to verify your identity or request enough information to understand and process a privacy request. Certain rights may also be subject to legal exceptions.
10. U.S. State Privacy Rights
If you are a resident of a U.S. state that provides specific privacy rights, you may have additional rights under applicable state law. Depending on the law and whether it applies to the relevant processing, these rights may include access, correction, deletion or other controls concerning personal information.
Nothing in this section is intended to state that a particular U.S. state privacy law applies to every visitor or to represent that the website or business holds a specific privacy certification.
11. EEA and UK Privacy Rights
If you are located in the European Economic Area or the United Kingdom, applicable data protection law may provide additional rights concerning your personal information where the relevant law applies.
These rights may include, where applicable:
- Access to your personal information
- Rectification of inaccurate information
- Erasure of personal information in certain circumstances
- Restriction of processing
- Objection to certain processing
- Data portability where legally applicable
- Withdrawal of consent where processing is based on consent
- The right to lodge a complaint with an applicable supervisory authority
This statement of potential rights is not a representation that we have obtained or require any form of GDPR certification.
12. Children's Privacy
This website is intended for business customers, professional buyers and adult purchasers. It is not designed or directed specifically to children, and we do not knowingly seek personal information from children through product inquiry or quotation functions. If we become aware that information from a child has been submitted in circumstances where it should not have been collected, appropriate steps may be taken to address the information as required by applicable law.
13. Third-Party Links and Services
This website may contain links to third-party websites or resources, which may include logistics services, transaction services, social media pages or other external resources where applicable.
When you leave this website and visit a third-party service, that third party's privacy policy and terms generally govern its handling of your information. We encourage you to review the privacy information provided by any external service you choose to use.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in website operations, business practices, legal requirements or the technologies used on the website.
When this policy is revised, the updated version may be posted on this page and the “Last Updated” date may be changed accordingly. Where appropriate or legally required, additional notice of material changes may be provided.
15. Contact Us About Privacy
If you have a question about this Privacy Policy, the personal information associated with your inquiry or a privacy request that may apply to you, please contact us through the contact information provided on this website.
Privacy Requests: When contacting us about a privacy matter, please provide enough information for us to understand your request. We may request reasonable verification before responding to requests involving access, correction or deletion of personal information.
Privacy Policy FAQ
What personal information do you collect?
When you contact us, you may provide information such as your name, email address, phone number, company name, country or region, product requirements, requested quantity, shipping destination and information contained in your message. Certain technical website data may also be collected automatically depending on the website configuration.
How is my inquiry information used?
Inquiry information may be used to respond to your questions, prepare quotation information, discuss vending machine configurations or customization, communicate about orders and provide relevant technical or after-sales support.
Do you sell my personal information?
This policy does not describe personal information as being sold to advertisers. Information may be shared where reasonably necessary to operate the website, support a requested transaction, work with service providers or comply with applicable law.
Do you use cookies?
The website may use cookies or similar technologies for essential functions, security, preferences and website measurement where applicable. You can manage cookies through your browser settings, although disabling some cookies may affect website functionality.
Who may receive my information?
Where necessary, information may be shared with website or IT providers, logistics providers, transaction service providers, professional advisers or legal authorities, depending on the circumstances and applicable law.
How long do you keep personal information?
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and for applicable business, legal, accounting, dispute-resolution or compliance requirements.
Can I request access to or deletion of my information?
Depending on where you live and the privacy laws that apply, you may have rights to request access, correction, deletion or other controls relating to your personal information. Certain requests may be subject to verification and legal exceptions.
How can I contact you about a privacy concern?
For privacy-related questions or requests, please contact us through the contact information provided on this website and include enough information for us to understand your request.